Privacy Policy
Last updated: October 22, 2026
Ridge N Threads respects your privacy. This policy explains how we collect, use, disclose and protect personal information when you visit ridgenthreads.com, place an order, contact us or subscribe to updates.
1. Information we may collect
Depending on how you use our website, we may collect your name, billing and shipping address, email address, telephone number, order details, customer-service messages, and information needed to process a transaction. Technical information such as IP address, browser/device details, pages visited and cookie identifiers may also be collected through website logs or analytics tools.
2. How we use information
We use information to process and deliver orders, accept payments, communicate about purchases, provide customer support, manage returns, maintain website security, prevent fraud, improve our store, meet legal obligations and—where permitted and with any required consent—send marketing communications.
3. Payments
Payments may be processed by third-party payment providers. Ridge N Threads does not intend to store full payment-card details on its own website servers. Payment providers handle payment information under their own security and privacy terms.
4. Cookies and analytics
Our website may use cookies and similar technologies to remember preferences, support cart and checkout functions, understand site performance and improve the shopping experience. You can manage cookies through your browser settings; disabling some cookies may affect website functionality.
5. When information may be shared
We may share necessary information with service providers that help operate our store, such as payment processors, shipping carriers, hosting providers, analytics services and customer-support tools. We may also disclose information when required by law, to protect rights and security, or in connection with a business reorganisation. We do not sell personal information for money.
6. Storage, safeguards and retention
We use reasonable administrative, technical and organisational safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure. We retain information only as long as reasonably necessary for the purposes described here, including order records, legal, accounting and dispute-resolution requirements.
7. Your choices and rights
Subject to applicable law, you may ask to access or correct personal information we hold about you, withdraw consent where processing relies on consent, or unsubscribe from marketing emails using the link in the message. We may need to verify your identity before responding. Withdrawing consent may affect our ability to provide some services.
8. Canadian privacy laws
We handle personal information in accordance with applicable privacy laws, which may include Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Privacy rights and requirements can vary by province or territory.
9. International processing
Some service providers may process or store information outside your province or Canada. Where this occurs, information may be subject to the laws of the place where it is processed.
10. Children’s privacy
This store is not intended for children to make purchases independently. We do not knowingly collect children’s personal information for marketing purposes.
11. Changes to this policy
We may update this policy from time to time. The revised version will be posted here with an updated date.
12. Contact us
For privacy questions or access/correction requests, contact Ridge N Threads through the contact details or contact form published on ridgenthreads.com. Please include enough information for us to understand and respond to your request.